Exchange / Refund Policy
We ensure our customers receive only the best natural wellness products in perfect condition.
At Albee Nutriland, your satisfaction is our priority.
While we do not offer cash refunds, we gladly assist with product exchanges or returns under specific conditions to guarantee your confidence when shopping with us.
When You Can Request an Exchange or Return
You may request an exchange or return if:
• The product received is wrong, defective, or expired.
• The item was damaged during delivery.
• You received a different product from what was ordered.
To qualify, please ensure that:
• The product remains unopened, unused, and in its original packaging.
• The request is made within 3 days of receiving your order.
For hygiene and safety reasons, we cannot accept returns or exchanges for opened items, food supplements, or personal care products.
How to Request an Exchange or Return
- Contact our Customer Care Team via:
o WhatsApp: 0592688706
o Email: info@albeenutriland.com